ClientCall eCenter™

With its advanced features, flexibility, and ease of use, ClientCall eCenter is the ideal low-cost solution for sophisticated startup or expanding contact centers.

ClientCall eCenter brings large contact center automation to small contact centers with the following benefits:

Boosts agent productivity
Improves customer service
Brings large contact center features to small contact centers at lower cost
Provides flexible contact automation including electronic payment options
Exclusive InfoLock feature ensures seamless IVR/ACD integration. Calls can now go back and forth between IVR and agents without loss of caller information
Reduces telecommunications costs
Easily integrates with Microsoft Windows applications
Operates with or without a PBX
Simplifies agent management
Highly configurable
Open programming interfaces