ClientCall is a Windows Server based Open Platform computer telephony software solution developed
and enhanced by Sonant engineers for over a decade. The result is a system that allows for integration and
compatibility with virtually all telephone, host and data systems. Much of Sonant's expertise is derived from
years of experience in integrating Sonant products with the back-office operations of government and corporate
organizations using other vendor equipment such as that shown below.
The ClientCall system is designed to work with any telephone system or PBX. Unlike other IVR systems, it
achieves full Computer Telephone Integration (CTI) without using proprietary PBX integration links or
expensive CTI servers.
Host Platform and Databases
ClientCall systems have successfully integrated with hundreds of host platforms ranging from PCs to servers to
mainframes. Typically, the ClientCall system connects directly to host databases using an ODBC or database-specific
client. Web service interfaces are easily supported. ClientCall also supports other interfaces including terminal
emulation, file transfer, and custom protocols.