CLIENTCALL eCENTER


APPLICATIONS


COMPATIBILITY






Packaged Applications

Sonant offers a comprehensive suite of software that allows your customers to retrieve and process their personal records online or by phone.

TaxTalk IVR
TaxTalk is the automation solution for small to large tax collection agencies. Watch your tax collection revenues increase as callers discover the advantages of self-paying property taxes using credit cards with one phone or Web transaction.




CourtTalk for Traffic
The leading automation solution for state and local courts, CourtTalk solves the ongoing problems faced by court managers today such as improving citizen's immediate service and attention, while reducing office costs.




CourtTalk for Jury Services
CourtTalk for Jury Services lets Jury Offices automate the scheduling, reporting, and tracking of jurors, freeing office staff from many routine tasks. Jurors can access the system to confirm or re-schedule appearances, get the most up-to-date juror instructions, and check past jury duty history.




Call Center Automation
Sonant's InfoLock call center automation software is an integrated application combining Interactive Voice Response (IVR), Automated Call Distribution (ACD), and Computer Telephone Integration (CTI) functions to enable an organization to offer superior phone service to its customers. This software application provides a seamless and cost effective solution for small and medium sized call centers that need to offer callers both self service and live agent interaction.